Who we are
JR Creative Art (“us”, “we”, or “our”) operates the www.jrcreativeart.com website (the “Service”).
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal data if anyone decided to use our Service.
We will not use or share your Personal data with anyone except as described in this Privacy Policy.
We use your Personal data for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
What personal data we collect, why and how long
We generally store Personal data about you for as long as we need the data for the purposes for which we collect and use it, and we are not legally required to continue to keep it. Please, see the details before.
1. Purpose: Contact – through phone, email or webforms
Collected data:
- Name
- Address
- Email address
- Phone number
Basis on which we may process these data: Performance of an agreement
Retention period: As long as we need the data for the purpose, maximum period can be until the Service is terminated
2. Purpose: Registering an account through the Service
Collected data:
- Username, password and other account specific data
- Email address
- IP Address
Basis: Performance of an agreement
Retention period: Until the Service is terminated
3. Purpose: Payments
Collected data:
- Name
- Email address
- Financial data
- IP Address
Basis: Performance of an agreement
Retention period: 10 years. We are legally obliged to retain invoices for the period after purchase
4. Purpose: Support services or products that a customer wants to buy or has purchased
Collected data:
- Name
- Address
- Email address
- Phone number
- Shipping address : we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order
- IP Address, Location and browser type : we’ll use this for purposes like estimating taxes and shipping
- (Account) Username and password
- Other account specific data, e. g. Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Basis: Performance of an agreement
Retention period: Until the Service is terminated
5. Purpose: Newsletter – Sending marketing data
Collected data:
- Email address
Basis: Consent obtained
Retention period: Until the Service is terminated
6. Purpose: Improving our Service – compiling and analyzing statistics for website improvement
Collected data:
- Visitor behaviour
Basis: Consent obtained
Retention period: Upon termination of the Service we retain this data for the following period: 12 months
6. Purpose: Improving our Service – Visitor/buyer comments to our products
Collected data:
- Name
- Email address
- IP Address, Browser user agent string (to help spam detection)
- Profile picture
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Basis: Consent obtained
Retention period: Upon termination of the Service
Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
Security
The security of your Personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100 % secure. While we strive to use commercially acceptable means to protect your Personal data, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Your data are stored in a secure database with the hosting company GoDaddy. Please see GoDaddy Privacy policy
Visitor comments may be checked through an automated spam detection service.
xxx When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
Who on our team has access
Members of our team have access to the Personal data you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Whom we share your data with
Service Providers
We may employ third party companies and individuals
- to facilitate our Service,
- to provide the Service on our behalf,
- to perform Service related services or
- to assist us in analyzing how our Service is used.
The reason is to perform the tasks assigned to them on our behalf. However, these third parties have access to your Personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with laws
We will disclose your Personal data where required to do so by law or subpoena.
What we share with others
We share data with third parties who help us provide our orders and store services to you; for example
Payments
We accept payments through Stripe and PayPal. When processing payments, some of your data will be passed to the companies, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy and PayPal Privacy Policy for more details.
EU VAT Assistant
By using this extension, you may be storing personal data or sharing data with an external service. In the specific, the EU VAT Assistant handles the following data:
- Customer’s country (billing and/or shipping)
- Customer’s VAT number
- Customer’s IP address
The EU VAT Assistant handles the data for the following purposes:
- To collect evidence about customer’s location, for compliance with the EU VAT MOSS regulations.
- To validate customer’s VAT number and apply the appropriate VAT regime (exemption, reverse charge). The validation process is performed by EU VIES VAT Number validation service
The EU VAT Assistant retains the data for the following purposes:
- To collect evidence about customer’s location, for compliance with the EU VAT MOSS regulations.
- To validate customer’s VAT number and apply the appropriate VAT regime (exemption, reverse charge).
- To store evidence for compliance with other tax regulations, which require the data to be stored for a set period of time.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect Personal data from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal data, please contact us. If we discover that a child under 18 has provided us with Personal data, we will delete such data from our servers immediately.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. The effective date will be updated to reflect the current version of the policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Version 1.0
Valid since: 28th January 2021
